IronBound's Review Generation Agent automatically reaches out to customers after job completion to request Google reviews. Perfectly timed, professionally worded, and persistent without being annoying.
You showed up on time, did quality work, cleaned up after yourself, and the homeowner couldn't stop thanking you. They said they'd leave a review. Then life happened and they forgot.
Meanwhile, the contractor down the street with mediocre work but 147 Google reviews is getting all the calls. In the trades, perception is reality. And perception lives on Google.
IronBound's Review Generation Agent automatically reaches out to customers after every completed job with a professionally crafted review request. The timing is deliberate — close enough that the experience is fresh, but not so immediate that it feels transactional.
This agent is part of the Journeyman™ tier, which adds conversion and reputation tools on top of the lead capture foundation in the Apprentice™ tier.
The customer gets a friendly text or email with a direct link to your Google Business Profile review page. One tap. No searching, no friction. If they don't respond, the agent follows up once more with a slightly different message. Most reviews come after the second touchpoint.
When a homeowner searches "plumber near me," reviews determine who gets the click. Contractors with 50+ Google reviews and a 4.5+ star rating dominate local search. They get 3x more organic leads, charge premium rates, and spend less on paid advertising.
The gap compounds. More reviews means more visibility. More visibility means more customers. More customers means more reviews. Businesses that crack this code early pull away from everyone else.
This is also why keeping your Google Business Profile active with daily posts matters — an active profile with strong reviews sends the strongest possible signal to Google's local algorithm.
You do great work. Your customers would leave reviews. Nobody asks consistently. You remember one customer, forget the next three, then get busy and stop altogether. The Review Generation Agent asks every customer, every time, with perfect timing.
40 jobs per month with no system: 2-3 organic reviews. With automated requests at 25-35% capture rate: 10-14 reviews per month. In six months, that's the difference between 15 new reviews and 70+.
The agent monitors incoming reviews, alerts you to new ones for quick response, and flags negative reviews needing immediate attention. Responding to reviews signals Google your business is active, further boosting your ranking.
The best review opportunities come from high-emotion jobs. Emergency calls handled by your Emergency Triage Agent — burst pipes resolved at 2am, furnaces fixed on the coldest night of the year — produce the most passionate, detailed reviews. The Review Generation Agent knows to prioritize these.
Reviews are the output of great work, and every agent in the system contributes. The Call Agent and Chatbot capture the lead. The Estimate Follow-Up Agent closes the deal. You do the work. And the Review Generation Agent makes sure that work gets documented on Google where it drives future business. Combined with SEO Content Automation and a strong website, your online presence becomes a lead-generating machine.
When a job is marked complete, the review request sequence activates automatically.
Customer receives a friendly request via text/email with a direct link to your Google review page.
No response? A gentle reminder goes out. Most reviews come after this second touchpoint.
New reviews tracked and you're notified. Negative reviews flagged for quick response.
Google is priority for local search impact. Also supports Facebook, Yelp, and other platforms.
No. Google encourages asking. What's not allowed is incentivizing with discounts or gifts.
Expect 25-35% capture rate. 40 jobs per month typically yields 10-14 new reviews.
Yes. Uses your brand voice and can reference the specific service performed.